Privacy Policy

Effective Date: 09/06/2024

At ZidFlex, we value and respect your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing details, and any other information provided during the checkout process.
• Payment Information: We do not store payment details directly. All payment transactions are handled securely by third-party payment processors.
• Automatically Collected Information: Information such as IP addresses, browser type, device information, and cookies to improve your experience on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To fulfill your orders, process payments, and arrange for shipping.
• Communication: To send you updates regarding your order, respond to inquiries, and notify you of any changes in our services.
• Marketing: With your consent, we may send promotional materials, special offers, and updates about our products. You can opt out of marketing communications at any time.
• Site Improvement: To analyze website traffic, improve our services, and customize the user experience.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

• Service Providers: Companies that help us provide our services (e.g., payment processors, shipping partners).
• Legal Obligations: When required by law, to comply with legal processes, or to protect our rights, privacy, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us understand user behavior, track interactions, and personalize content.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our website.

5. Your Rights

As a user in Morocco, you have certain rights regarding your personal data:

• Access: You have the right to request access to your personal information.
• Correction: If any information we hold about you is inaccurate, you can request corrections.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
• Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at help@zidflex.com.

6. Data Security

We take appropriate measures to ensure the security of your personal information. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through our website or by email.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Email: contact@zidflex.com